My experience with Old National Bank has been different. I had been with Anchor Bank since 1993, so I was skeptical when Old National bought them out. But, looking back, I have been completely happy with their service. There is a branch location within 2 miles of my home and I have several checking accounts, savings account, and a CD. My mortgage was with Old National up until I paid it off last year. I have not paid any service charges and I do not pay for checks.
On the other hand, I have found it easier and quicker to do telephone banking to Indiana and/or bank online as the tellers at the local branch are not very helpful, and are typically new and inexperienced.